SHIPPING & RETURNS

SHIPPING POLICY

We have free shipping on all orders over $60 within New Zealand. Otherwise shipping is $7.00 residential, $10.50 rural. 

Although we take every effort to dispatch your order on the same day and have it to you within 3 days, once the package is with the courier timing is out of our control. Please allow up to 7 days for your order to arrive. 

Return & Exchange Policy

We take all care to ensure your craft box arrives to you containing everything you expect, complete and undamaged. 

If you have received an item that you think is not of the standard you expect, please contact us and we will discuss the issue. 

If you receive the craft box and you change your mind, please find someone to pass it on to as we do not issue refunds for a change of mind. 

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